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Public Toilets: an essential but under-appreciated amenity

They are notable by their absence from a number of much-visited attractions – to the point of ruining the experience for certain travellers, yet some public toilets ar[...]

Enhancing Destinations through Repurposed Locations

Repurposed mines, factories and other abandoned buildings are helping to boost the appeal and promote the development of regions that are off the beaten tourist track.

The New Generation of Lifestyle Hotels

Hotels are reinventing the accommodation experience by revamping their space and adding services that transform hotels from places to stay into places to live.

Let intelligence help you look into the future

Companies that are on the look-out for relevant information are more likely to be proactive, innovative and able to maintain their leadership position. Through ongoing, effective monitoring, they can detect early warning signs and dream up the ideas that are the buildin[...]

Co-creation in the participatory era

What do Airbnb, TripAdvisor and hashtags have in common? They are all symbols of a new collaborative, participatory, interactive economic paradigm that is redefining the value of a tourist experience.

Get off the beaten path with electric vehicles!

To reduce their environmental footprint and improve their accessibility, many outdoor destinations offer an array of electric vehicles that includes ATVs, Segways and electric bicycles.

Urban creativity in the spotlight!

Over half of the world’s population lives in urban areas. By the year 2050, this percentage is expected to climb to 70%, while in North America alone, it will reach 90%! City-dwellers are already exposed to a dizzying array of options when it comes to recreational activ[...]

What’s new and different in spas

A successful innovation combines something new and different with something that consumers need. All spas try to offer a memorable experience and, even more importantly, tangible results in terms of client health and well-being. In their push to innovate, spas are tryin[...]

Luxury hotels now include… camping?

More and more travellers are turning to nature tourism, e.g. trips to unique sites, package tours and outdoor activities. However, these same consumers also want to enjoy comfort, safety and relaxation. Although these needs may seem incompatible, some hotels have succes[...]