Content type

All types

Analysis topics

All topics


All authors


Most recent



Examples of best practices for improving accessibility

From train stations to youth hostels and tourism offices, best practices in accessibility are now in place in France, thanks to the Law of February 11, 2005, which promotes the equality of rights and opportunities, participation and citizenship of people with disabiliti[...]

“Green” practices in British Columbia’s B&B industry

Numerous studies have examined environmental practices in hotels (Winter & Azimi, 2006; Johnson, 2008; Hanna, 2008; Gunter, 2008; Bohdanowicz, 2005), but very few [...]

Web marketing for SMEs

You may think it’s impossible to increase your company’s Internet effectiveness with a marketing budget of only $3,000, but a variety of low‑cost strategies exist, whether you need to enhance your Web presence or conduct an email campaign. According to Merri[...]

Marketing 101 for small inns and hotels

Marketing is never an easy undertaking, especially for small inns and hotels with limited time and budgets. While the following does not provide an exhaustive list of advice, options and how-tos, it does offer a checklist of various suggestions for improving visibility.[...]