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Products and activities,

Successful events now rely on getting the participants involved

Social media, technology and more involved participants all foster greater delegate engagement.
Customer segments, Products and activities,

Generation Y, the new face of business travel

When travelling for business, Millennials enjoy meeting new people and exploring new cities. As they advance in their careers, their decision-making power within their companies will grow, creating with it a new form of business travel.
Accommodation,

Hotels must innovate to successfully compete

At the Association des hôteliers du Québec annual convention on February 6, Alain April explained that hotel owners must be creative and update their properties to maintain and improve their competitiveness. With the exception of luxury hotels, Québec hotels seem to be [...]
Accommodation, etourism and technology,

Wireless access in hotels: luxury or necessity?

Over the past few years, hotels have invested heavily in order to satisfy their clients’ internet access needs. However, although the demand is obvious, customers’ willingness to pay is less so. Also, because a growing number of clients now travel with laptops, wireless[...]
Trends,

What’s coming in 2006?

Each new year brings with it a new batch of forecasts and predictions on a variety of topics. From new technologies, to the hotel sector, to the latest hot destinations, here are some things to watch in the coming year. Leisure travel In 2006, leisure travel will contin[...]
Customer segments, Trends,

Conventions and business meetings: trends to watch

A panel consisting of 26 British and Australian experts comments on the major trends shaping the business and convention tourism industry over the next few years. The rapidly changing economic, technological and sociopolitical contexts exert varying degrees of influence[...]
Trends,

Commentary from Michael Nowlis on the tourism trends in 2006

François Chevrier's article concerning tourism trends in 2006 summarizes the broad expectations of many analysts in the North American market. As it is difficult [...]
Transportation,

Simplified pricing in the airline industry

In an article in USA Today, Joe Brancatelli urges the «Big Six» in the US (American, Continental, Delta, Northwest, United and US Airways) to simplify their fare structure as a way to resolve their financial woes. Railing against their stubborn refusal to change their a[...]
Trends,

Global Megatrends Revolutionizing the Tourism Industry at the Dawn of the Third Millennium

Tourism Trends > The cruise industry will experience explosive growth. > An older, better-educated p[...]
Trends,

Global Megatrends Revolutionizing the Tourism Industry at the Dawn of the Third Millennium

Tourism Trends The cruise industry will experience explosive growth. An older, better-educated popul[...]
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